FAQs

We ship to most places in the world by utilizing the local shipping companies. Our shipping prices are as low as possible and vary depending on your location. Standard shipping costs to your region can be expected with our orders unless you've qualified for Free Shipping. 

How come my total order didn't come in the same package?

We ship your orders from various international warehouses (US, Canada, Malaysia and Singapore). Our stock is spread out over multiple fulfillment centers in order for them to get to you faster. This means orders containing multiple items may be shipped individually. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way. Therefore, the partial shipment could be applied to customers’ order.

Where do you ship?

We provide international shipping. However, due to the security reasons, we can’t deliver a shipment to many military designated areas.

How do you ship?

We ship orders oversea by standard mail services. After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving in your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives in your country for status updates.

The shipping time will depend on your exact location. However, it usually takes only 12-18 business days for shipping to the US and 18-22 business days for international shipping.

How can I track my order?

We will send you the tracking code of your orders to the email that you filled down when placing your orders. This email will also guide you how to track your package. Please note that the tracking information will be displayed 2-5 days after you receive that email.

When will my tracking information appear?

You should see tracking events within 48-72 hours after you have received the tracking number/ID. The reason for this time lag is that in most cases the first tracking event only shows up once the shipment was handed over to us, i.e. once the shipment has left the fulfillment center of your online shop.

Why is my shipment status unchanged?

Your shipment may be delayed. Delivery time delays can be due to e.g. weather incidents, customs or backlogs. Please note that tracking information can be displayed after your order started being shipped.

Why is there an extra fee for shipping to my country?

When your order is ready to ship, we will send it to the shipping company and they will completely handle it. Depends on each shipping company's policy or customs procedure, you might be charged extra fee for the final delivery or the import tax, probably due to your shipping address is in a remote area. In this case, please kindly pay them the required fee to receive your order.

We offer safe shopping and accept payment via Paypal, Credit card, Debit card or VISA. So you can choose the most suitable one for you. All products are listed in US Dollar, our system will automatically exchange your currency to make it easy for you when placing the order.

Which currency are you using in this store?

Our products are listed in U.S. Dollar. But our system will automatically convert it for you, so don't worry!

First of all, visit our store at: https://0to100market.com/collections/all

Choose products that you love, then click "Add to cart" and "Check out".

Then fill in your information and pay.

That's it! Very easy. If you have any questions, please reach out to our 24/7 live support staff!

CANCELLATION/CHANGES

If you need to change or cancel your order, please contact us immediately.  We process and ship orders quickly (we’re fast!).  Once our warehouse has processed your order, we will be unable to make any changes.    

Please note that any orders that have already been packed or shipped cannot be canceled.

Will I Be Charged With Customs And Taxes?
The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which is determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

DUE TO THE HIGH VOLUME OF ORDERS, WE ARE RECEIVING, YOUR SHIPMENT MAY TAKE LONGER THAN USUAL. REST ASSURED, WE ARE WORKING HARD TO GET EVERYTHING OUT ASAP. WE KNOW IT MAY BE FRUSTRATING TO WAIT LONGER THAN EXPECTED FOR YOUR ORDER, BUT THE ONE THING WE DON’T WANT TO DO IS SACRIFICE THE QUALITY OF OUR PRODUCTS. THANKS FOR UNDERSTANDING.